These terms explain how ordering with Konker works and help protect both you and us.
Konker operates as a sourcing and coordination service for fresh vegetables and livestock. We work with trusted suppliers to fulfil customer requests based on availability.
All orders placed through our website, WhatsApp, or other communication channels are treated as order requests, not confirmed sales.
Availability and pricing are subject to confirmation from our suppliers.
Fresh produce and livestock availability can change daily. Konker does not guarantee availability until confirmation has been communicated to the customer.
Prices may vary depending on supplier availability, quantity requested, transport requirements, and market conditions.
Final pricing is confirmed before an invoice is issued.
Payment is required only after stock availability has been confirmed and an invoice has been issued.
Orders will not be fulfilled until payment has been received and confirmed.
Customers may cancel an order request before payment without penalty.
Once payment has been made and fulfilment has begun, cancellations may not be possible.
Refunds are assessed on a case-by-case basis.
Where applicable, refunds will be processed using the original payment method.
Delivery timelines are estimates and depend on supplier readiness, logistics, and location.
Konker is not responsible for delays caused by circumstances beyond our control.
Konker primarily communicates via WhatsApp and email. Customers are responsible for providing accurate contact details.
Konker acts as a coordination service and is not liable for losses resulting from supplier unavailability, market changes, or factors outside reasonable control.
Konker reserves the right to update these terms at any time. The latest version will always be available on our website.
For questions regarding these terms, please contact us at: